New Dimension Media is committed to provide the best possible support for our customers. We realize that when you have a question or problem, you don't want to be trapped in automated voicemail prompts and e-mail only support. When you contact us you will be able to talk directly to our knowledgeable staff who are dedicated to serving your needs.

New Dimension Media's business hours are Monday-Friday 8:30 a.m.-5 p.m. CST.

For technical support questions, call 800-288-4456, or email support@ndmquestar.com.

Phone or email queries received after hours will be answered the next business day.